FlowFact – the extremely universal CRM system

FlowFact Universal CRM is a powerful solution boosting your company’s success, which can be flexibly adapted to your specific requirements.
Integration of all areas of the company ensures directed customer management, strengthening existing customer relationships and successfully developping new ones.

The fact that all staff members have access to a central data store ensures that knowledge and information is pooled, profitable customer relationships are identified and developed which in-creases your company’s long-term competitiveness.

FlowFact Enterprise provides flexible support through a wide range of functions and meets some highly complex demands:

• Management of addresses and contacts
• Scheduling and resource management (with planning for staff and/or teams)
• Sales and marketing management (target group-specific actions)
• Management of projects, campaigns and events
• Opportunity management
• Reporting and analysis tools
• Word and Excel integration
• Workflow management
• Corporate portal site with all key information
• A to do list showing all outstanding tasks at a glance
• Easy transfer and rapid information to staff, team members and project teams
• Dial telephone numbers directly from FlowFact
• Automatic documentation of activities (such as emails, telephone calls, mailings, etc.) for comprehensive contact and project files
• Multilingual capability
• Integration in the existing IT infrastructure
• and much more